Template Complaint to Law Enforcement Authorities for Victims of WYP.kz Open Download
Application template for requesting a payment deferral from the bank Open Download

High-risk sellers

Sellers and companies involved in consumer disputes.

Problematic sellers | For Astana residents affected by "WYP.KZ"
Problematic sellers | For Astana residents affected by
04.08.2026 Problematic sellers | For Astana residents affected by "WYP.KZ"
Problematic Sellers | "WYP.KZ": How to Get a Bank Loan Payment Deferral?

How can you obtain a loan payment deferral if you were affected by the online store WYP.KZ?

If you have been officially recognized as a victim in the criminal case, you may apply to your bank for a loan payment deferral by attaching a copy of the decision recognizing you as a victim.

You can obtain a copy of this decision from the investigator handling the criminal case.

For your convenience, we have prepared an application template. Download it, complete it, and submit it to your bank together with a copy of the decision.

Problematic Sellers |
31.07.2026 Problematic Sellers | "WYP.KZ": How to Get a Bank Loan Payment Deferral?
Problematic Sellers | "WYP.KZ": Pre-Trial Investigation Launched

The Police Department of Aktobe has launched a pre-trial investigation into the activities of the online store "WYP.KZ".

If you have been affected, we recommend submitting a report to the Police Department at your place of residence as soon as possible. This can be done online through the e-Otinish portal.

If needed, the Stop-Piramida.kz project provides free consultations and report templates.

Problematic Sellers |
30.07.2026 Problematic Sellers | "WYP.KZ": Pre-Trial Investigation Launched
Problematic Sellers | Attention, Victims of "WYP.KZ"

Attention, "WYP.KZ" investors!

The Astana Police Department has opened a criminal case in connection with the activities of the online shop "WYP.KZ".

We will keep you informed as new information becomes available.

To receive statement templates and a consultation, please contact us via Direct or our project's call center.

Problematic Sellers | Attention, Victims of
29.07.2026 Problematic Sellers | Attention, Victims of "WYP.KZ"
News | Kazakhstan proposes licensing furniture manufacturers

The number of complaints related to furniture production and delivery continues to grow in Kazakhstan. Industry representatives have proposed creating a registry of furniture manufacturers, introducing mandatory requirements for market participants, and licensing their activities. According to supporters of the initiative, these measures could strengthen consumer protection and improve accountability in the industry.

News | Kazakhstan proposes licensing furniture manufacturers
10.06.2026 News | Kazakhstan proposes licensing furniture manufacturers
Problematic sellers | "Emperum": Travel giveaways and "free prizes"

People were invited to events under the guise of giveaways, gifts, and "free prizes," and were then pressured into purchasing expensive travel products.

According to a court decision involving "EMPERUM" LLP and "Lloyds group" LLP, the Tourism Industry Committee received 38 complaints in 2021–2022 and during the first four months of 2023 concerning the improper provision of tourism services.

The court granted the claim: "EMPERUM" LLP was removed from the register, and the license of "Lloyds group" LLP was revoked.

Similar schemes may continue under different names, so it is important to verify the company, its documents, and the contract terms before making any payment.

Problematic sellers |
14.09.2025 Problematic sellers | "Emperum": Travel giveaways and "free prizes"
Expert opinion | How "info gurus" attract people to their courses
Expert opinion | How
03.09.2025 Expert opinion | How "info gurus" attract people to their courses
Expert opinion | Do "info gurus" only pretend to be successful?
Expert opinion | Do
03.09.2025 Expert opinion | Do "info gurus" only pretend to be successful?
Problematic sellers | VR headset returned, refund obtained, justice restored

Consumer rights were successfully protected in court.

Problematic sellers | VR headset returned, refund obtained, justice restored
13.05.2025 Problematic sellers | VR headset returned, refund obtained, justice restored
Problematic sellers | "autojapan.kz"

Ordering a car from abroad resulted in a loss of 4 million tenge: the buyer made an advance payment for a vehicle from Japan but never received it.

How can you check whether a seller is trustworthy?

Problematic sellers |
14.12.2024 Problematic sellers | "autojapan.kz"