High-risk sellers

The number of complaints related to furniture production and delivery continues to grow in Kazakhstan. Industry representatives have proposed creating a registry of furniture manufacturers, introducing mandatory requirements for market participants, and licensing their activities. According to supporters of the initiative, these measures could strengthen consumer protection and improve accountability in the industry.

Losses caused by the activities of dishonest construction companies have reached 30 billion tenge.

Ordering a car from abroad resulted in a loss of 4 million tenge: the buyer made an advance payment for a vehicle from Japan but never received it.

How can you check whether a seller is trustworthy?

People were invited to events under the guise of giveaways, gifts, and "free prizes," and were then pressured into purchasing expensive travel products.

According to a court decision involving "EMPERUM" LLP and "Lloyds group" LLP, the Tourism Industry Committee received 38 complaints in 2021–2022 and during the first four months of 2023 concerning the improper provision of tourism services.

The court granted the claim: "EMPERUM" LLP was removed from the register, and the license of "Lloyds group" LLP was revoked.

Similar schemes may continue under different names, so it is important to verify the company, its documents, and the contract terms before making any payment.

At a subscriber's request, we reviewed information about the travel club "Guru Tours" (Sole Proprietor Korchagina Yekaterina Mikhailovna).

We present the circumstances that drew our attention from the perspective of potential consumer risks.

Whether to trust this company with your vacation is a decision for you to make.

The information is based on data from Kompra.kz.

Consumer rights were successfully protected in court.

Why don't we publish detailed analyses of bloggers and online courses?