Loan issues

We continue to receive questions about Alem Credit, which is the subject of a criminal case initiated under Article 190, "Fraud," of the Criminal Code of the Republic of Kazakhstan.

We answer the most frequently asked questions.

We continue to receive questions about Alem Credit, which is the subject of a criminal case initiated under Article 190, "Fraud," of the Criminal Code of the Republic of Kazakhstan.

We answer the most frequently asked questions.

We continue to receive questions about Alem Credit, which is the subject of a criminal case initiated under Article 190, "Fraud," of the Criminal Code of the Republic of Kazakhstan.

We answer the most frequently asked questions.

A criminal case has been opened in connection with the activities of "Alem Credit". The investigation is being conducted by the Department of Economic Investigations for Almaty. All circumstances surrounding the platform’s activities will now be thoroughly examined as part of the criminal proceedings.

For the investigation, statements are important both from affected borrowers and from those who were indirectly affected by "Alem Credit", including people who received calls or messages regarding other people’s debts.

We hope that the investigation will provide a legal assessment of the actions of everyone involved, including the platforms and services that advertised and promoted "Alem Credit". Such schemes must not be allowed to emerge in Kazakhstan again.

During the live broadcast, Nurken Shardarbekov tried to answer your questions as thoroughly as possible and help you feel more confident about what to do next.

During the live broadcast, Yuriy Lee tried to answer your questions as thoroughly as possible and help you feel more confident about what to do next.

A special message for relatives, friends, colleagues and others close to those affected by the illegal lending platform "Alem Credit".

Follow our project to stay up to date with the latest information about "Alem Credit".

The Stop-Piramida.kz project continues to submit requests to government authorities regarding matters related to the activities of "Alem Credit".

We have now received responses from the Financial Monitoring Agency of the Republic of Kazakhstan and the Prosecutor General’s Office of the Republic of Kazakhstan.

The Department of Economic Investigations for Almaty stated that a review is being conducted in response to our request. We will be informed of the results separately.

The Prosecutor General’s Office, in turn, forwarded our request to the Almaty Prosecutor’s Office for consideration.

We will continue to monitor the situation and publish official responses from government authorities as they become available.

"Alem Credit" continues to put pressure on borrowers and their relatives. They are now sending messages accusing people of fraud and citing articles of the Criminal Code of Kazakhstan.

Do not respond to such messages, do not give in to pressure, and block the numbers they are sent from.

We have compiled answers to the frequently asked questions our project receives about “Alem Credit”.

In the slideshow, we answer the key questions:

• What should you do if you have already taken a “loan” from Alem Credit?
• Should you pay Alem Credit?
• Why was one amount approved, but a smaller amount was actually transferred to your account?
• Why has the “debt” increased several times over, and are such interest rates and penalties legal?
• Why does the website show one “debt” amount while a different amount is demanded for payment?
• Is it possible to arrange a payment schedule or extend the “loan”?
• How can you obtain confirmation that the “loan” has been closed?
• What should you do if you have already paid everything but are being asked for more money?
• Can Alem Credit block your bank accounts or damage your credit history?
• What should you do if your relatives are being called, your photos are being distributed, or you are being threatened?
• Why do we recommend submitting complaints concerning Alem Credit to the Department of Economic Investigations (DEI) in Almaty?
• Where can you get a complaint template for submitting an application to the DEI?

To read the answers more carefully, pause the slideshow at any time and read the relevant slide.

If you have any further questions, please contact us at 8 707 477 17 17.